AI Chatbot Development Company for Web & WhatsApp

WhatsApp App

Connect with ease and manage your communications seamlessly.

Customer Support AI

Enhance customer service operations with AI-driven automation for instant query resolution, intelligent ticket routing, and personalized support experiences.

School AI

Transform education with AI-powered solutions for smart administration, student engagement, and automated learning assistance.

Appointment Booking

Automate scheduling with AI-powered appointment booking, ensuring seamless coordination and customer convenience.

Voice Demo

Meet your AI-powered assistant in action explore natural conversations, smart task handling, and personalized voice interactions.

Logistic AI

Optimize logistics and supply chain operations with AI-powered automation for real-time tracking, fleet management, and seamless inventory control.

RAG Bot for Document QnA

AI-powered RAG bot enables intelligent document search, Q&A, and knowledge retrieval for seamless information access.

SQL Database

Leverage AI-powered SQL database solutions for efficient data management, real-time analytics, and intelligent query optimization.

Integration with WhatsApp, Telegram

Connect AI-powered chatbots seamlessly with WhatsApp and Telegram for enhanced customer engagement.

What an AI Chatbot for Business Does

An AI chatbot for business answers customers in natural language using your own website, documents, product catalogue and policies, instead of a fixed menu of buttons. BotOnWeb chatbots understand the question, find the right answer in your content and take the next step: capturing the lead, booking a meeting or handing the conversation to your team.

Customer support 24/7

Instant answers to product, order, billing and policy questions, with hand-off to a person when needed.

Lead capture & qualification

Collects contact details, asks qualifying questions and sends qualified leads to your CRM.

Appointment booking

Checks your calendar and books, reschedules or cancels appointments inside the chat.

Knowledge-base answers (RAG)

Answers from your documents, help centre and website with retrieval-augmented generation, so replies stay accurate.

Multilingual conversations

Chats with customers in their own language across web, WhatsApp and mobile apps.

Analytics & live chat

Transcripts, topics and conversion analytics, plus a shared inbox for your team to take over.

WhatsApp AI Chatbot

WhatsApp is where many customers already message businesses. Our WhatsApp AI chatbot runs on the official WhatsApp Business API, so it can reply instantly 24/7, send approved template messages and campaigns, share documents and images, and pass conversations to a live agent in the same thread.

Order status, booking and FAQ answers from the same knowledge base as your website chatbot
Broadcast campaigns and reminders using approved WhatsApp templates
Lead capture with details saved straight to your CRM
A shared inbox where your team can take over any conversation

Why Work With an AI Chatbot Development Company?

Chatbot builders are a good start for simple FAQs. When the chatbot needs to look up live data, follow your business rules, integrate with your CRM or ERP, or run on several channels, custom AI chatbot development pays off. As an AI chatbot development company, we build on our own production platform and customise the parts that matter to you: data sources, workflows, integrations, tone and security.

	DIY chatbot builder	BotOnWeb custom AI chatbot
Set-up	You build and maintain the flows	We build, train and maintain it with you
Answers	Scripted flows or generic AI	Trained on your content, with live data look-ups
Channels	Usually web only	Web, WhatsApp, SMS, voice and mobile apps
Integrations	Pre-built connectors	CRM, ERP, calendars, databases and custom APIs
Takes actions	Limited	Books, updates records and escalates as an AI agent

Need a chatbot that completes multi-step tasks? See our AI agent development services, the AI sales agent, or compare chatbot pricing plans.

Frequently Asked Questions

What is an AI chatbot for business?

An AI chatbot for business is software that uses a large language model to answer customers in natural language from your own content, and to capture leads, book appointments or hand conversations to your team, on your website, WhatsApp and other channels.

How is an AI chatbot different from a rule-based chatbot?

A rule-based chatbot follows fixed button flows. An AI chatbot understands free-text questions, answers from your knowledge base and adapts to how each customer asks, while still following the rules you set.

Can I get a WhatsApp AI chatbot?

Yes. We set up WhatsApp AI chatbots on the official WhatsApp Business API, with instant replies, template campaigns, lead capture and live-agent hand-off.

What data can the chatbot be trained on?

Your website, PDFs and documents, FAQs, product catalogues and, through integrations, live data from your CRM, ERP or databases.

How long does it take to launch an AI chatbot?

A chatbot trained on your website can be live in minutes for free. A custom chatbot with integrations and business workflows usually takes a few weeks.

How much does an AI chatbot cost?

You can start free with one assistant. Paid plans and custom development are priced by channels, volume and integrations; see our pricing page or ask for an estimate.

AI Chatbot Development Company: Custom Chatbots for Web & WhatsApp