What is Botonweb.com ?

Botonweb.com provides an AI-powered agent interface designed to streamline communication and automate tasks for enterprises in the B2B space. We offer a cloud-based solution that integrates AI into your existing workflows, enhancing customer interactions and internal operations.

What industries do you serve ?

We cater to a wide range of industries, including Logistics, Healthcare, Education, Retail, Telecom, Technology, and BFSI (Banking, Financial Services, and Insurance).

How can your AI solution help with growth hurdles ?

Our AI agents can alleviate challenges in HR, Marketing, Sales, Operations, Quality, and Technology. By automating routine tasks and providing intelligent insights, we help improve efficiency and drive growth.

What pain points does your solution address ?

We solve pain points related to customer engagement, operational inefficiencies, and information access. Our AI agents can handle customer inquiries, automate support processes, and provide instant access to knowledge bases.

How does AI help my business ?

AI automates repetitive tasks, provides 24/7 customer support, analyzes data for insights, and personalizes interactions, leading to increased efficiency, improved customer satisfaction, and data driven decisions.

What channels of engagement does your system support ?

Our platform supports a wide array of channels, including:

• WhatsApp (text, image, templates, campaigns, Q&A)
• Website chat, voice, and video interaction
• Telegram
• CRM messaging integrations
• Notifications (SMS)
• Mobile Apps (Android and iOS, text and voice)

What are the interaction modes for users with the bot ?

Users can interact through text, voice, images, and video, depending on the chosen platform. We also support customized templates and outgoing campaign creation for WhatsApp.

Can your AI be used for internal or external purposes ?

Yes, our system is versatile and can be used for both internal (employee support, internal knowledge base) and external (customer support, sales inquiries) purposes.

What backend data sources can be used for the knowledge base ?

We support various data sources, including:

• Documents (PDF, TXT, MD, Word)
• APIs
• Databases (SQL, Vector, Graph)
• Other chat agents

What types of databases are supported ?

We support Vector Databases (Pinecone, Weaviate, Milvus, Qdrant, ChromaDB), SQL Databases (MS SQL, MySQL, PostgreSQL, MariaDB), and Graph SQL (Neo4j).

What technologies are supported for integration ?

Our system is developed using Python, and all interaction methods are available through a FAST API, allowing for integration with PHP, Node.js (TypeScript, React, Angular), .NET, Java, and other frontend technologies.

Which cloud platforms do you support ?

We support AWS, Google Cloud, Azure, HostGator, Digital Ocean, and other cloud platforms.